Privacy

Privacy Policy — Okgo Game's Commitment to Protecting Your Data

At okgo game, your personal data is a trust we take seriously. Everything about how we collect, use, and safeguard your information is laid out here, transparently.

Last updated: January 2026
Encrypted Protection

All your information is protected with SSL 256-bit encryption. No one can access your data without your permission.

No Third-Party Sharing

We never sell or share your data. The only exception is when required by law.

In Your Control

View, correct, or request deletion of your personal information — it's all in your hands.

Minimal Data Collection

Only what is necessary to provide our services is collected — nothing more.

Deletion on Schedule

Data that is no longer needed is automatically deleted after the retention period expires.

International Standards Compliance

Our Privacy Policy is built in accordance with international data protection standards.

1 Introduction

Okgo game takes your privacy seriously. This Privacy Policy explains how okgo game collects, uses, and protects your personal information. By using our platform, you agree to the terms of this Privacy Policy.

We believe transparency is the foundation of trust. That's why okgo game is committed to keeping its members informed about exactly how their data is used. There's nothing hidden in this policy — everything is stated clearly and openly.

Applicability

This Privacy Policy applies to the okgo game website, mobile app, and all related services.

2 What Data We Collect

Okgo game only collects information that is necessary to provide its services. We do not ask for unnecessary or excessive data. Information is collected in three main categories.

Data Type Example Mandatory
Identity Information Name, date of birth, NID number Yes
Contact Information Mobile number, email address Yes
Financial Information Payment method, transaction history Yes
Technical Information IP address, device information, browser Automatic
Usage Information Login time, betting history, preferences Automatic
Location Information Country, city (approximate) Limited

In addition to information you provide directly during registration, we also automatically collect certain technical data from your device. This is used primarily for security and fraud prevention purposes.

3 How We Use Your Data

Okgo game uses your information only for specific, legitimate purposes. No data is ever used for unrelated activities.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve complaints.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To meet legal and regulatory obligations.
  • To improve platform security and performance.
  • To send you relevant offers and promotions, with your consent.
Please Note

Okgo game never sells or transfers your information to third parties for marketing or advertising purposes. If you do not wish to receive promotional messages, you can disable them from your settings.

4 Data Retention & Periods

We retain your data only for as long as necessary. Data is stored while your account is active. Even after closure, certain data may be kept for a defined period due to legal obligations.

  • Account data: up to 5 years after account closure.
  • Financial transaction records: 7 years (as required by law).
  • KYC documents: 5 years after account closure.
  • Log files & technical data: 12 months.
  • Marketing preferences: deleted immediately upon opt-out.

Once the retention period has passed, data is securely and permanently deleted, or anonymized so that identification is no longer possible.

5 Data Sharing & Disclosure

Okgo game never sells your personal information. However, in limited circumstances, data may be shared.

Who We Share With Reason Your Consent
Payment Processors To process transactions Applicable
Identity Verification Services To complete KYC Applicable
Cybersecurity Services Fraud Prevention Applicable
Law Enforcement By Court Order Mandatory
Advertisers Not Applicable Never
Third-Party Companies Not Applicable Never

Information shared with third-party service providers is used solely for specified purposes, and they are required to comply with their own privacy policies.

6 Cookies & Tracking Technologies

Okgo game uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how the site is used — aggregated data only.
  • Security Cookies: To detect fraud and suspicious activity.
Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

7 Your Rights

As a member of okgo game, you have full rights over your personal information. We respect these rights and are here to help you exercise them.

Right to Access

You can find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Deletion

Request deletion of your data in specific cases.

Right to Restrict

Request a temporary pause on the processing of your data.

Right to Portability

You can download a copy of your data.

Right to Object

You can object to certain types of processing.

To exercise any of these rights, email our support team. We will do our best to respond within 30 days.

8 Children's Privacy

Okgo game strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

  • We do not knowingly collect personal information from anyone under the age of 18.
  • If we become aware that any data from a minor has been collected, it will be deleted immediately.
  • Age verification is completed as a mandatory step during registration.
A Note for Parents

If your child has registered on this platform without your knowledge, please contact us immediately. We will resolve the issue promptly.

9 Data Security Measures

Okgo game employs both technical and administrative security measures to protect your data. Our security team monitors the platform 24/7.

  • SSL 256-bit encryption — all data transfers are secured.
  • Two-Factor Authentication (2FA) — an extra layer of security for your account.
  • Firewall and intrusion detection systems are active.
  • Regular security audits and penetration testing.
  • Restricted staff access — only authorized personnel can view your data.
  • Data backups are stored on encrypted servers.
In the Event of a Security Breach

In the event of a security breach, we will notify affected members within 72 hours and take all necessary action.

10 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. We offer 24/7 support in Bengali.

If this Privacy Policy changes, we will notify you in advance by email or via an on-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact Us

For any data protection requests, email us at: privacy@okgogame.app — We will endeavour to respond within 7 business days.

For general support, reach us at: support@okgogame.app

For more information, visit our Terms & Conditions and FAQ View page.


Your data is safe — get started today

Your privacy is fully protected at okgo game. Register and play with complete peace of mind.

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